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- Shipping & Returns
We strive to ship all orders placed before 2pm EST Mon-Fri the SAME DAY, with all other orders shipping the next business day. Orders containing personalized items take 3-5 extra business days to embroider and will ship in full. All items are shipped from our corporate offices in Dallas, TX.
We strive to provide a 100% Happiness Guarantee! We realize shopping online can be challenging and we're here to help! Our Customer Service Team is happy to answer any questions you may have pre-purchase and to quickly process any returns or exchanges if something doesn't work out exactly as you hope!
* Please note that personalized items, because they're custom embroidered in-house just for your little cutie, are not eligible for return / exchange.
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